Privacy Policy

Introduction

Brandon Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• • Name and contact information (email, phone number)
• • Company information and job title
• • Information provided in contact forms or consultations
• • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• • IP address and device information
• • Browser type and version
• • Pages visited and time spent on our site
• • Referring website information

How We Use Your Information

We use the information we collect to:

• • Respond to your inquiries and provide customer support
• • Deliver marketing services and consultations
• • Send you relevant marketing insights and updates (with your consent)
• • Improve our website and services
• • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• • With your explicit consent
• • To service providers who assist in business operations (under strict confidentiality agreements)
• • When required by law or to protect our legal rights
• • In connection with a business transaction (merger, acquisition, etc.)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Opt out of marketing communications
• • Request data portability

Malaysia Personal Data Protection Act (PDPA) 2010

As a Malaysian company, Brandon Digital complies with the Personal Data Protection Act 2010 (PDPA). This section outlines your rights and our obligations under Malaysian data protection law.

Consent

We obtain your consent before collecting and processing your personal data. Consent is obtained through our contact forms and cookie consent mechanism. You may withdraw your consent at any time by contacting us, though this may affect our ability to provide certain services.

Data Subject Rights

Under the PDPA, you have the following rights:

• • Right of Access — You may request access to your personal data held by us
• • Right of Correction — You may request correction of personal data that is inaccurate, incomplete, misleading, or not up to date
• • Right to Withdraw Consent — You may withdraw your consent to the processing of your personal data at any time
• • Right to Prevent Processing — You may request that we stop processing your personal data for direct marketing purposes

To exercise any of these rights, please contact us at weijie.c@brandondigital.co. We will respond to your request within 21 days as required by the PDPA.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Contact form submissions and lead data are retained for the duration of our business relationship and for a reasonable period thereafter for record-keeping and legal compliance. You may request deletion of your data at any time.

Cross-Border Transfers

Some of our service providers (such as email delivery, analytics, and hosting) may process data outside of Malaysia. Where personal data is transferred outside Malaysia, we ensure that appropriate safeguards are in place to protect your data in accordance with the PDPA, including ensuring the receiving country provides an adequate level of data protection.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: