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Gifting & E-commerce6 min read

Leveraging Social Media Platforms Leads to 260% Increase in ROI

Unified Campaign Management & Data-Driven Optimization

Social Media MarketingPPCCreative DesignCopywriting

Key Results

0% Increase
Return on Ad Spend (ROAS)
Post-optimization
0% Increase
Average Order Value (AOV)
6 months
0x Increase
Reach
Campaign duration

Client Overview

Company

Simply Hamper

Industry

Gifting & E-commerce

Company Size

Mid-Market

Location

Singapore

Market Saturation and Rising Costs

As the market matured and competition intensified, Simply Hamper faced a substantial increase in Cost Per Acquisition (CPA), rising from below $30 to around $50.

Key Problems

  • 1
    CPA increased from <$30 to ~$50 due to competition
  • 2
    Fragmented marketing efforts across various platforms
  • 3
    Lack of cohesion in messaging and branding
  • 4
    Need for a unified strategy to maintain profitability

Timeline: Urgent need for restructuring

Identifying the Fragmentation

Our analysis revealed that disjointed campaigns were diluting brand impact and driving up costs.

Key Findings

Campaign Structure

high impact

Fragmented efforts across platforms lacked cohesion

Cost Efficiency

high impact

Rising CPA threatened profitability

Data Points

Cost Per Acquisition (CPA)

$50

Rising from historical $30 average

Unified & Data-Driven Approach

We implemented a unified marketing strategy to streamline efforts across all social media platforms, ensuring consistent messaging and branding.

Our Approach

1

Unified Campaign Management: Streamlined campaigns for consistency

2

Data-Driven Optimization: Used advanced analytics (GA4, Data Studio) to track and optimize

3

Creative Design & Copywriting: Developed visually appealing content to improve conversion

Implementation Timeline

Audit & Unification

4 weeks
  • Campaign audit
  • Platform consolidation
  • Messaging alignment

Optimization & Scale

Ongoing
  • PPC optimization
  • Creative testing
  • Landing page development

Executing the Unified Strategy

We managed paid social media campaigns on Facebook and Instagram, optimized Google Ads PPC efforts, and developed high-conversion landing pages.

Phase 1: Consolidation

1 month

Unified all social media and PPC campaigns under one strategy

Deliverables

Unified campaign structure
Brand messaging guide

Phase 2: Creative Refresh

Continuous

Launched 20+ new creatives to combat ad fatigue

Deliverables

Visual assets
Ad copy variants

Exceptional ROI Growth

The unified strategy delivered immediate improvements in efficiency and reach.

Detailed Results

Return on Ad Spend (ROAS)

Massive efficiency gain

Before: 2.2After: 8.0
260% Increase
Post-optimization

Average Order Value (AOV)

Better targeting led to higher value customers

Before: $85After: $110
30% Increase
6 months

Reach

Expanded audience targeting

Before: 25KAfter: 100K+
4x Increase
Campaign duration

Key Takeaways

Key Insights

Unified messaging across platforms reduces CPA

High-quality creatives are essential for maintaining high ROAS

Data-driven decision making allows for rapid optimization

Recommendations

Consolidate fragmented campaigns

Invest in creative variety

Focus on AOV not just CPA

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